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Izak Benbasat

Fellow, Royal Society of Canada (Academy of Humanities and Social Sciences)

CANADA Research Chair in Information Technology Management

Professor, Division of MIS, Sauder School of Business, UBC, Canada

 

Publications Record

 

I. REFEREED PUBLICATIONS

(a) Journals

  1. Komiak Xiao, S., and Benbasat, I. “The Effects of Personalization and Familiarity on Trust In and Adoption of Recommendation Agents”, (accepted conditional Management Information Systems Quarterly, February 2006).
  2. Lim, Kai H., Sia, C.L., Lee, Mathew K.O., and I. Benbasat, “How do I trust you online, and if so, will I buy? An empirical study on designing web contents to develop online trust” (accepted subject to minor revisions Journal of Management Information Systems February 2006).
  3. Nakatsu, Robbie and Benbasat, I., “Designing Intelligent Systems to Handle System Failures: An Empirical Investigation of Advisory Strategies and Deep Explanations,” (forthcoming International Journal of Human-Computer Interaction, 2006).
  4. Pavlou, P., Gefen, D., Benbasat, I., McKnight, H., Stewart, K., and D. Straub, “Should institutional trust matter in information systems research?” Communications of AIS, Volune: 19, Issue: 7, 2006, pp. 205-222.
  5. Qiu, L. and Benbasat, I., "The Effects of Text-To-Speech Voice and 3D Avatars on Consumer Trust in the Design of "Live Help" Interface of Electronic Commerce" (forthcoming International Journal of Human-Computer Interaction).
  6. Wang, W. and I. Benbasat, "Trust in and Adoption of Online Recommendation Agents", Journal of AIS, 2005, Vol. 6, No. 3, pp. 72-101.
  7. Qiu, L. and Benbasat, I., "The Effects of Text-To-Speech Voice and 3D Avatars on Consumer Trust in the Design of "Live Help" Interface of Electronic Commerce", International Journal of Human-Computer Interaction, Vol. 19, No. 1, 2005, pp. 75-94.
  8. Jiang, Z., Wang, W. and Benbasat, I., "Multimedia-based interactive advising technology for online consumer decision support," Communications of the ACM, Vol. 48, No. 9, 2005, pp. 92-98.
  9. Komiak, S., Wang, W., and Benbasat, I. "Trust Building in Virtual Salespersons versus in Human Salespersons: Similarities and Differences" e-Service Journal, Vol. 3, No. 3, 2005, pp. 49-63.
  10. Bassellier, G., and Benbasat, I., "Development of Measures of IT Competence in Business Managers", Management Information Systems Quarterly, Vol. 28, No. 4, December 2004, pp. 673-694.
  11. Nah, F.H., and Benbasat, I., "Use of Knowledge-Based Systems for Group Support: A Comparison of Expert versus Novice Decision Makers" Journal of the Association for Information Systems, Vol. 5 Issue 3 Article 5 March, 2004, pp. 125-150.
  12. Xiao, S. and I. Benbasat, "Understanding Customer Trust in Agent-mediated Electronic Commerce, Web-mediated Electronic Commerce, and Traditional Commerce", Information Technology & Management, Jan-Apr 2004. Vol. 5, Issue 1-2; p. 181-207.
  13. Lee, Young and Benbasat, I. "A Framework for the Study of Human-Computer Interface Design for Mobile Commerce" International Journal of E-Commerce, Vol. 8, No. 3, 2004.
  14. Kumar, N. and Benbasat, I., "The Effect of Anchoring and Encoding on Information Representation: A Comparison of 2D and 3D Graphs," Management Information Systems Quarterly, Vol. 28, No. 2, 2004, pp.111-147.
  15. Jiang, Z. and Benbasat, I. "Virtual Product Experience: Effects of Visual and Functional Control on Perceived Diagnosticity in Electronic Shopping", Journal of MIS, 2004, Vol. 21, No. 3, pp.111-147.
  16. Lee, Young and Benbasat, I. "Interface Design for Mobile Commerce" Communications of the ACM Vol. 46, No. 2, December 2003, pp. 49-52.
  17. Bassellier, G., I. Benbasat, and B. H. Reich, "Development of Measures of IT Competence in Business Managers", Information Systems Research, Vol. 14, No. 4, December 2003, pp. 317-336.
  18. Benbasat, I and Zmud, R.W, "The Identity Crisis within the IS Discipline: Defining and Communicating the Discipline's Core Properties", Management Information Systems Quarterly, June 2003.
  19. Nakatsu, Robbie and Benbasat, I. "Improving the Explanatory Power of Knowledge-Based Systems: An Investigation of Content and Interface-Based Enhancements" IEEE Transactions on System, Man, and Cybernetics, (33:3), May 2003, 344-357.
  20. Teo, H.H., Wei, K.K, and Benbasat, I. "Predicting Predisposition Toward IT-Based Inter-organizational Linkages: An Institutional Perspective" Management Information Systems Quarterly, March 2003, pp. 19-49).
  21. Lee, W. and Benbasat, I. "Designing an electronic commerce interface: attention and product memory as elicited by web design", Electronic Commerce Research and Applications, (2) 2003, 240-253.
  22. Kim, D. and Benbasat, I., "Trust-related arguments in Internet stores: A Framework for Evaluation", Journal of Electronic Commerce Research, Vol. 4, No. 2, 2003, pp. 49-64.
  23. Ping Zhang, Izak Benbasat, Jane Carey, Fred Davis, Dennis F. Galletta and Diane Strong "AMCIS 2002 Panels and Workshops I: Human-Computer Interaction Research in the MIS Discipline" Communications of the AIS, Vol/ 9 Article 20, November 2002.
  24. Lim, K. and I. Benbasat, The Influence of MultiMedia in Improving the Comprehension of Organizational Information" Journal of Management Information Systems, Vol. 19, No. 1, Summer 2002, pp. 99-127.
  25. Kumar, Nanda and I. Benbasat, "Para-social presence and communication capabilities of a website: A theoretical perspective", e-Service Journal, May 2002, Vol. 1 Issue 3, pp. 5-24.
  26. Mao, Jiye and I. Benbasat, "The Effects of Contextualized Access to Explanatory Knowledge on Judgment ", International Journal of Human-Computer Studies, Vol. 55, No. 5, Nov 2001, pp. 787-814.
  27. Lee, H.K., K.S. Suh, and I. Benbasat," Effects of Task-Modality Fit on User Performance", Decision Support Systems Vol. 32, No. 1, November 2001, pp. 27-40.
  28. Chwelos, P., I. Benbasat, and A. S. Dexter, “ Empirical Test of an EDI (Electronic Data Interchange) Adoption Model”, Information Systems Research, Vol. 12, No. 3, September 2001, pp.304-321.
  29. Bassellier, G., B. H. Reich and  I. Benbasat, “Assessing IT Competence in Business Managers", Journal of Management Information Systems, Vol. 17, No.4, Spring 2001, pp. 159-182..
  30. Hartung, S., Reich, B. H., and I. Benbasat, "Information Technology Alignment in the Canadian Forces", Canadian Journal of Administrative Sciences, Vol. 17, No.4, December 2000, pp.285-302..
  31. Mao, Jiye and I. Benbasat, "The Use of Explanations in Knowledge-Based Systems: Cognitive Perspectives and A Process-Tracing Analysis", Journal of Management Information Systems, Volume 17, No. 2, Fall 2000, pp. 153-179.
  32. I. Benbasat and Lim, Lai-Huat, "Information technology Support for Debiasing Group Judgments: An Empirical Evaluation," Organizational Behavior and Human Decision Processes, Volume 83, No. 1, September 2000, pp. 167-183.
  33. Lim, K., I. Benbasat, and L. Ward, “The Role of Multimedia in Changing First Impression Bias”, (Information Systems Research, Volume 11, No. 2, June 2000, pp. 115-136.
  34. Reich, B.H and I. Benbasat, "Factors that Influence the Social Dimension of Linkage Between Business and Information Technology Objectives," Management Information Systems Quarterly March 2000, pp. 81-113.
  35. Todd, P. and I. Benbasat, "Decision Aids and Compensatory Information Processing", Journal of Behavioural Decision Making Volume 13, Issue 1, 2000, pp. 91-106.
  36. Lim, K. And I. Benbasat, ”The Effect of Multimedia on Perceived Equivocality and Perceived Usefulness of Information Systems” Management Information Systems Quarterly, Vol. 42, No. 3, 2000, p. 449-471.
  37. Todd, P. and I. Benbasat, "Evaluating the Impact of DSS, Cognitive Effort, and Incentives on Strategy Selection", Information Systems Research, December 1999, pp. 356-374.
  38. Gregor, S.and I. Benbasat , “Explanations from knowledge-based systems: a review of theoretical, foundations and empirical work “, Management Information Systems Quarterly, December 1999, pp. 497-530.
  39. Benbasat, I, And R. W. Zmud, “Empirical Research in Information Systems: The Practice of Relevance”, Management Information Systems Quarterly, March 1999, pp. 3-16.
  40. Nah, F.H., J. Mao, and I. Benbasat, “Effectiveness of using expert support technology for individual and small group decision making” Journal of Information Technology, Vol. 14, 1999, pp. 137-147.
  41. Mao, J. and I. Benbasat, “Contextualized access to knowledge in knowledge-based systems; A process tracing study” Information Systems Journal, Vol. 8, 1998, pp. 217-239.
  42. Lim, K.H., L.W. Ward and I. Benbasat, "An Empirical Study of Mental Models and Computer System Learning," Information Systems Research, Vol. 8, No. 3, September 1997, pp. 254-272.
  43. Lim, Lai-Huat and I. Benbasat, "Impact of Group Support Systems on Representativeness Bias: An Experimental Investigation," International Journal of Human Computer Studies, Vol. 47, No. 1, 1997, pp. 453-471.
  44. Siau, K.L., Y. Wand, and I.Benbasat, A The Relative Importance of Structural Constraints and Surface Semantics in Information Modeling,@ Information Systems, Vol. 22, No. 2/3, 1997, pp. 155-170.
  45. Benbasat, I. and R. Weber, "Rethinking Diversity in Information Systems Research", Information Systems Research, Vol 7, No. 4, December 1996, pp. 389-399.
  46. Lim, L, H. and I.Benbasat, "A Framework for Addressing Group Judgment Biases with Group Technology", Journal of Management Information Systems, Vol. 13, No. 2, Winter 1996-97, pp. 7-24
  47. Dhaliwal, J.S. and I. Benbasat, "The Use and Effects of Knowledge-Based System Explanations: Theoretical Foundations and a Framework for Empirical Evaluation,"Information Systems Research, Vol. 7, No. 3, September 1996, pp. 342-362.
  48. Lim, K.H., I. Benbasat and P. Todd, "An Experimental Investigation of the Cognitive Processing Effort Involved in Direct Manipulation Interfaces,"ACM Transactions on Human-Computer Interaction, Vol. 3, No. 1, March 1996, pp. 1-37.
  49. Reich, B.H and I. Benbasat, "Development of Measures to Investigate the Linkage Between Business and Information Technology Objectives,"Management Information Systems Quarterly, Vol. 20, No. 1, March 1996, pp. 55-81.
  50. Benbasat, I., and P. Todd, "The Effects of Decision Support and Task Contingencies on Model Formulation: A Cognitive Perspective", Decision Support Systems, Vol. 17, 1996, pp. 241-252.
  51. Mao, J., I. Benbasat and J.S. Dhaliwal, "Enhancing Explanations in Knowledge-Based Systems with Hypertext,"Journal of Organizational Computing and Electronic Commerce, Vol. 6, No. 3, 1996, pp. 239-268.
  52. Iacovou, Charalambos L., I. Benbasat and Albert S. Dexter, "Electronic Data Interchange and Small Organizations: Adoption and Impact of the Technology," Management Information Systems Quarterly, Vl. 19, No. 4, December 1995, pp. 465-485.
  53. Benbasat, Izak, Frank Lim and V. Srinivasan Rao, "A Framework for Communication Support in Group Work with Special Reference to Negotiation Systems," Group Decision and Negotiation, Vol. 24, No. 2, March 1995, pp. 135-158.
  54. Todd, Peter and I. Benbasat, "The Influence of Decision Aids on Choice Strategies under Conditions of High Cognitive Load," IEEE Transactions on Systems, Man, and Cybernetics, Vol. 24, No. 4, April 1994, pp. 537-547.
  55. Hebert, Marilynne and I. Benbasat, "Factors Influencing the Adoption of "Bedside Terminals" by Nursing Staff: A Field Study of the Diffusion of Innovations in Hospitals," Hospital and Health Services Administration, Vol. 39, No.3, 1994, pp. 369-383.
  56. Todd, Peter and I. Benbasat, "The Influence of Decision Aids on Choice Strategies: An Analysis of Cognitive Effort," Organizational Behavior and Human Decision Processes, Vol. 60, 1994, pp. 36-74.
  57. Benbasat, I. and L.H. Lim, "The Effects of Group, Task, Context and Technology Variables on the Usefulness of Group Support Systems: A Meta-Analysis of Experimental Studies," Small Group Research, November 1993, pp. 430-462.
  58. Todd, Peter and I. Benbasat, "An Experimental Investigation of the Relationship Between Decision Makers, Decision Aids and Decision Making Effort," INFOR, Vol. 31, No. 2, May 1993, pp. 80-100.
  59. Benbasat, I. and P. Todd, "An Experimental Investigation of Interface Design Alternatives: Icon vs. Text and Direct Manipulation vs. Menus," International Journal of Man-Machine Studies, Vol. 38, No. 3, March 1993, pp. 369-402.
  60. Tan, Joseph and I. Benbasat, "Understanding the Effectiveness of Graphical Presentation for Information Extraction: A Cumulative Experimental Approach," Decision Sciences, Vol 24, No. 1, January and February 1993, pp. 167-191.
  61. Todd, Peter and I. Benbasat, "An Experimental Investigation of the Impact of Computer Based Decision Aids on Processing Effort," in Management Information Systems Quarterly, Vol. 16, No. 3, September 1992, pp. 373-393.
  62. Lim, L.H. and I. Benbasat, "A Theoretical Perspective of Negotiation Support Systems," Journal of Management Information Systems, Vol. 9, No. 3, Winter 1992-93, pp. 27-44.
  63. Benbasat, I., F. Lim and P. Todd, "The User-Computer Interface in Systems Design," INFORMATICA, Vol. 1, No. 1, 1992, pp. 62-95.
  64. Moore, Gary C. and I. Benbasat, "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research, Volume 2, No. 3, September 1991, pp. 192-222.
  65. Todd, P. and I. Benbasat, "An Experimental Investigation of the Impact of Computer Based Decision Aids on Decision Making Strategies," Information Systems Research, Volume 2, No. 2, June 1991, pp. 87-115.
  66. Chan, Christine and I. Benbasat, "Knowledge Acquisition: Observations From Three Case Studies," Knowledge Engineering Review, Vol. 6, No. 2, June 1991, pp. 97-120.
  67. Tan, Joseph and I. Benbasat, "Graphics Processing: A Decomposition Taxonomy to Match Tasks and Graphical Presentations," Information Systems Research, Vol. 1, No. 4, December 1990, pp. 416-439.
  68. Reich, B.H. and I. Benbasat, "An Empirical Investigation of Factors Influencing the Success of Customer-Oriented Strategic Systems," Information Systems Research, Vol. 1, No. 3, September 1990, pp. 325-347.
  69. Dhaliwal, J.S. and I. Benbasat, "A Framework for the Comparative Evaluation of Knowledge Acquisition Techniques," Knowledge Acquisition, Vol. 2, No. 2, June 1990, pp. 145-166.
  70. Benbasat, I. and B.R. Nault, "An Evaluation of Empirical Research in Managerial Support Technologies," Decision Support Systems, Vol. 6, No. 3, 1990, pp. 203-226.
  71. Benbasat, I. and J.S. Dhaliwal, "A Framework for the Validation of Knowledge Acquisition," Knowledge Acquisition, Vol. 1, No. 2, June 1989, pp. 215-233.
  72. Todd, P. and I. Benbasat, "Process Tracing Methods in Decision Support Systems Research: Exploring the Black Box," Management Information Systems Quarterly, Vol. 11, No. 4, December 1987, pp. 493-512.
  73. Benbasat, I., D.K. Goldstein and M. Mead, "The Case Research Strategy in Studies of Information Systems," Management Information Systems Quarterly, Vol. 11, No. 3, September 1987, pp. 369-386.
  74. Benbasat, I., A.S. Dexter and P. Todd, "An Experimental Program Investigating Color-Enhanced and Graphical Information Presentation: An Integration of the Findings," Communications of the ACM, Vol. 29, No. 11, November 1986, pp. 1094-1105.
  75. Benbasat, I., and A.S. Dexter, "An Experimental Investigation of the Effectiveness of Color-Enhanced and Graphical Information Presentation Under Varying Time Constraints," Management Information Systems Quarterly, Vol. 10, No. 1, March 1986, pp.59-83.
  76. Benbasat, I., A.S. Dexter and P. Todd, "The Influence of Color and Graphical Information Presentation in a Managerial Decision Simulation," Human Computer Interaction, Vol. 2, 1986, pp. 65-92.
  77. Benbasat, I. and A.S. Dexter, "An Experimental Evaluation of Graphical and Color-Enhanced Information Presentation," Management Science, Vol. 31, November 1985, pp. 1348-1363.
  78. Benbasat, I. and Y. Wand, "A Structured Approach to Designing Human/Computer Dialogues," International Journal of Man-Machine Studies, Vol. 21, August 1984, pp. 105-126.
  79. Benbasat, I., A.S. Dexter, D. Drury and R.C. Goldstein, "A Critique of the Stage Hypothesis: Theory and Empirical Evidence," Communications of the ACM, Vol. 27, No. 5, May 1984, pp. 476-485.
  80. Benbasat, I. and Y. Wand, "Command Abbreviation Behavior in Human/Computer Interaction," Communications of the ACM, Vol. 27, No. 4, April 1984, pp. 376-383.
  81. Montgomery, I. and I. Benbasat, "Cost/Benefit Analysis of Computer-Based Message Systems," Management Information Systems Quarterly, March 1983, pp. 1-14.
  82. Benbasat, I. and Y. Wand, "A Dialogue Generator and Its Use in DSS Design," Information and Management, Vol. 5, Nos. 4, 5, September, November 1982, pp. 231-241.
  83. Benbasat, I. and A.S. Dexter, "Information System Skill Needs of Professional Accountants," MAS Communication, Vol. 6, No. 3, October 1982, pp. 10-29.
  84. Benbasat, I. and R.N. Taylor, "Behavioral Aspects of Information Processing for the Design of Management Information Systems," IEEE Transactions on Systems, Man, and Cybernetics, Vol. SMC - 12, No. 4, July/August 1982, pp. 439-450.
  85. Benbasat, I. and A.S. Dexter, "Individual Differences in the Use of Decision Support Aids," Journal of Accounting Research, Vol. 20, No. 1, Spring 1982, pp. 1-11.
  86. Benbasat, I., R.C. Goldstein and R.W. Mantha, "A Database System for Course Administration," Computers and Education, Vol. 6, 1982, pp. 333-339.
  87. Benbasat, I., A.S. Dexter and P.S. Masulis, "An Experimental Study of the Human/Computer Interface," Communications of the ACM, Vol. 24, No. 11, November 1981, pp. 752-762.
  88. Benbasat, I., "Educational Tools to Teach Decision Support Systems Concepts," Computers and Education, Vol. 5, No. 1, 1981, pp. 45-52.
  89. Benbasat, I. and I. Vessey, "Programmer and Analyst Time/Cost Estimation," Management Information System Quarterly, Vol. 4, No. 2, June 1980, pp. 31-44.
  90. Benbasat, I., A.S. Dexter and R.W. Mantha, "Impact of Organizational Maturity on Information System Skill Needs," Management Information Systems Quarterly, Vol. 4, No. 1, March 1980, pp. 21-34.
  91. Benbasat, I. and A.S. Dexter, "Value and Events Approaches to Accounting: An Experimental Evaluation," The Accounting Review, Vol. LIV, No. 4, October 1979, pp. 735-749.
  92. Benbasat, I. and A.S. Dexter, "A Program for Information Systems Education in Schools of Business," INFOR, Vol. 16, No. 3, October 1978, pp. 276-287.
  93. Benbasat, I. and R.N. Taylor, "The Impact of Cognitive Styles on Information Systems Design," Management Information Systems Quarterly, Vol.2, No. 2, June 1978, pp. 43-54.
  94. Benbasat, I., "Cognitive Style Considerations in DSS Design," Data Base, Vol. 8, No. 3, Winter 1977, pp. 37-38.
  95. Benbasat, I. and R.C. Goldstein, "Data Base Systems for Small Business, Miracle or Mirage," Data Base, Vol. 9, No. 1, Summer 1977, pp. 5-8.
  96. Benbasat, I. and R.C. Goldstein, "Data Base Management Systems for Small Business Computers," The Business Quarterly, Vol. 42, No. 1, Spring 1977, pp. 66-72.
  97. Benbasat, I. and R. Schroeder, "An Experimental Investigation of Some MIS Design Variables," Management Information Systems Quarterly, Vol. 1, No. 1, March 1977, pp. 37-49.
  98. Schroeder, R. and I. Benbasat, "An Experimental Evaluation of the Relationship of Uncertainty in the Environment to Information Used by Decision Makers," Decision Sciences, Vol. 6, No. 3, July 1975, pp. 556-567.



(b) Conference Proceedings

  1. Glover, S. and I. Benbasat, “The Measurement of the Content of B2C e-Commerce Transation Perceived Risk,” Proceedings of the Fourth Workshop on e-Business (WeB 2005), Las Vegas, December 2005.
  2. Al-Natour, S., I. Benbasat and R. Cenfetelli, “The Role of Similarity in e-Commerce Interactions: The Case of Online Shopping Assistants,” Proceedings of the Fourth Pre-ICIS HCI Research in MIS (HCI/MIS’05), Las Vegas, December 2005, pp. 70-74 (winner of best paper award).
  3. Cenfetelli, R., I. Benbasat and S. Al-Natour, “Information Technology Mediated Customer Service: A Functional Perspective”, Proceedings of the International Conference on Information Systems 2005, (nominated for best paper award).
  4. Komiak S., Wang, W., and Benbasat, I., “Comparing Customer Trust in Virtual Salespersons with Customer Trust in Human Salespersons,” Proceedings of The Thirty-Eighth Annual Hawaii International Conference on System Sciences (HICSS’38), 2005, Computer Society Press.
  5. Komiak, S.X. and I. Benbasat, “A Process Tracing Study on Trust Formation in Recommendation Agents,” Proceedings of The Third Annual Pre-ICIS Workshop on HCI Research in MIS (AISSIG HCI/MIS 2004), December 10-11, 2004, Washington, D.C., USA. Best Paper Nominee, pp. 85-89.
  6. Wang, W and Benbasat, I. "Trust and TAM for Online Recommendation Agents", in Proceedings of the Americas Conference on Information Systems, New York, August 2004.
  7. Komiak, S.X. and I. Benbasat, “Comparing Persuasiveness of Different Recommendation Agents as Customer Decision Support Systems in Electronic Commerc,” Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS 2004), July 1-3, 2004, Prato , Tuscany, Italy.
  8. Qiu, L., and Benbasat, I., "The Effects of Text-To-Speech Voice and 3D Avatars on Consumer Trust in the Design of Live Help Interface of Electronic Commerce," Proceedings of the Americas Conference on Information Systems, New York, 2004.
  9. Nevo, D, Benbasat, I. and Y. Wand, "Exploring meta-knowledge for Knowledge Management Systems a Delphi study", Proceedings of the International Conference on Information Systems, Seattle, Washington, December 2003, pp. 439-449.
  10. Kim, D. and I. Benbasat, "The effects of trust-assuring arguments on consumer trust in Internet stores", Proceedings of the International Conference on Information Systems, Seattle, Washington, December 2003, pp. 767-773.
  11. Jiang, J. and I. Benbasat "The Effects of Interactivity and Vividness of Functional Control in Changing Web Consumers' Attitudes", Proceedings of the International Conference on Information Systems, Seattle, Washington, December 2003, pp. 960-967.
  12. Wang, W. and I. Benbasat, "An empirical investigation of intelligent agents for e-business customer relationship management: a knowledge management perspective" Proceedings of the 11th European Conference on Information Systems, Naples, Italy, June 2003.
  13. Cenfetelli, R. T. and I. Benbasat. (2003) "Frustrated Incorporated: An Exploration of the Inhibitors of IT-Mediated Customer Service." Proceedings of the Americas Conference on Information Systems, Tampa, Florida, 2003, pp. 281-288.
  14. Nah, F.H., and I. Benbasat, "Knowledge-based Support in a Group Decision Making Context: An Expert-Novice Comparison", First Annual Workshop on HCI Research in MIS, Barcelona, Spain, December 14, 2002.
  15. Xiao, Sherrie Yi and Izak Benbasat, "The Impact of Internalization and Familiarity on Trust and Adoption of Recommendation Agents", AIS SIG-HCI 2002, December 14, 2002,Barcelona, Spain (Pre-ICIS).
  16. Lee, Y. and I. Benbasat, I. "A Framework for the Study of Human-Computer Interface Design for Mobile Commerce," Proceedings of The First Workshop on e-Business (WEB2002), December 14, 2002, Barcelona, Spain.
  17. Cenfetelli, Ron and Izak Benbasat,"Measuring the E-Commerce Customer Life Cycle" Proceedings of the European Conference on Information Systems, Gdansk, Poland, June 2002.
  18. Choon Ling Sia, Kai H. Lim, Matthew K. O. Lee, I. Benbasat, and Jiye Mao, "Web Strategies to Build Trust in the Digital Economy: Are They Equally Effective For Initial Versus Ongoing Buying Relationships?" Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Tokyo, Japan, 2002.
  19. Lee, W. and I. Benbasat, "Designing an electronic commerce interface: attention and product memory as elicited by web design", ", Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Tokyo, Japan, 2002.
  20. Kumar, Nanda, and I. Benbasat, "Para-Social Presence: A Re-conceptualization of 'Social Presence' to Capture the Emerging Relationship Between a Web Site and Her Visitors, Collaborations Systems and Technology Track, Proceedings of the Hawaii International Conference on System Sciences, Hawaii, 2002 (paper ID 0-7695-1435-9/02).
  21. Xiao and Benbasat, Understanding Customer Trust in Agent-mediated Electronic Commerce, Web-mediated Electronic Commerce, and Traditional Commerce, "Proceedings of The 6th INFORMS Conference on Information Systems and Technology (CIST 2001)", Nov. 2001, Miami, USA.
  22. Kumar, Nanda, and I. Benbasat, "Shopping as Experience and Web Site as a Social Actor: Web Interface Design and Para-Social Presence", Proceedings of the International Conference on Information Systems, New Orleans, 2001, pp. 449-454 (Research-in-Progress Track).
  23. Nakatsu, R. and I. Benbasat, "Building Logistics Networks Using Model-Based Reasoning Techniques" Conference Proceedings of the 13th International Conference on Industrial and Engineering Applications of Artificial Intelligence and Expert Systems, New Orleans, LA, June 19 - 22, 2000.
  24. Lee, H. K., K.S. Suh, and I. Benbasat, “ Effects of Task-Modality Fit on User Performance”, Proceedings of the Pacific Asia Conference on Information Systems (PACIS) June 2-3, 2000, Hong Kong, pp. 126-142.
  25. Nah, F.H., J. Mao, and I. Benbasat, “Effectiveness of using expert support technology for individual and small group decision making @Proceedings of the European Conference on Information Systems, Aix-En-Provence, France, June 1998.
  26. Nah, F. H and I. Benbasat, “Using Expert Support and Its Explanation facilities for Group Decision Making”, Proceedings of the Americas Conference of the Association for Information Systems, Indianapolis, USA, August 15-17 1997, pp. 988-990.
  27. Mao, J. And I. Benbasat, A Contextualized Acces to Knowledge in Knowledge-Based Systems: A Process Tracing Case Study,@Proceedings of the European Conference on Information Systems, Cork, Ireland, June 1997, Volume I, pp. 178-195.
  28. Basellier, G., B. H. Reich, and I. Benbasat, “Measuring Information Technology Competence in Line Managers”, Proceedings of the International Conference on Information Systems, Atlanta, 1997 (Research-in-Progress Track).
  29. Chwelos, P., I. Benbasat, and A. S. Dexter, “The Adoption and Impact of Electronic data Interchange: An Empirical Study of Purchasing Professionals, Proceedings of the International Conference on Information Systems, Atlanta, 1997 (Research-in-Progress Track).
  30. Siau, Keng L., Yair Wand and I. Benbasat, "Evaluating Information Modeling Methods--A Cognitive Perspective" Proceedings of the Workshop on Evaluation of Modeling Methods in Systems Analysis and Design, EMMSAD '96, associated with the Conference on Advanced Information Systems Engineering (CAISE), pp. 1-13, May 1996, Crete, Greece.
  31. Siau, Keng L., Yair Wand and I. Benbasat, "When Parents Need Not Have Children -- Cognitive Biases in Information Modeling" Constantopouls, Mylopoulos and Vassiliou (eds.) Lecture Notes in Computer Science, Proceedings of the Conference on Advanced Information Systems Engineering (CAISE), pp. 402-420, May 1996, Crete, Greece.
  32. H. Barki and I. Benbasat, A Contributions of the Theory of Reasoned Action to the Study of Information Systems: Foundations, Empirical Research and Extensions @Proceedings of the European Conference on Information Systems, pp. 5-15, July 2-4, Lisbon, Portugal, 1996.
  33. Lim, L.H. and I. Benbasat, A IT Support for Group Judgement Biases @ Proceedings of the 29th Hawaii Conference on Systems Sciences, 1996.
  34. Nah, Fui-Hoon and Benbasat, I., "An Experimental Investigation of the Effect of Expert Decision Analysis and Explanation Support on Consensus and Decision Accuracy in Small Groups", Proceedings of the Conference of the Association for Information Systems, pp. 328-330, Pittsburgh, PA, August 1995.
  35. Siau, Keng L., Yair Wand and I. Benbasat, "A Psychological Study of the Relationship Concept and Some Preliminary Findings" Conference on Advanced Information Systems Engineering (CAISE), June 1995, Finland, pp. 341-354.
  36. Nah, Fui-Hoon and Izak Benbasat, "The Use of an Expert Support System and its Explanation Facilities to Support Small Group Decision Making", Proceedings of the Third European Conference on Information Systems 1995, pp. 985-992.
  37. Mao, J., J.S. Dhaliwal and I. Benbasat, "The Use of Hypertext to Provide Explanations in Knowledge-Based Systems: A Conceptual Model and Implementation," Proceedings of the 27th Hawaii Conference on Systems Sciences, Vol. 3, 1994, pp. 333-342.
  38. Benbasat, I., M. Bergeron, and A. Dexter, "Development and Adoption of EDI Systems: A Case Study of the Liquor Distribution Branch of B.C.," ASAC Annual Conference Proceedings, 1993.
  39. Benbasat, I. and G.C. Moore, "Development of Measures for Studying Emerging Technologies," Proceedings of the 25 Hawaii International Conference on System Sciences, Volume IV: Information Systems, IEEE Society Press, 1992, pp. 315-324.
  40. Lim, L.H. and I. Benbasat, "From Negotiation to Negotiation Support Systems: A Theoretical Perspective," Proceedings of the 25 Hawaii International Conference on System Sciences, Volume IV: Information Systems, IEEE Society Press, 1992, pp. 153-163. [Best Paper: Collaboration Technology Track]
  41. Tan, J. and I. Benbasat, "An Experimental Investigation of The Effectiveness of Graphical Presentation for Information Extraction," Proceedings of the International Association of Computer Information Systems, Fall, 1991.
  42. Lim, F. and I. Benbasat, "A Communication-Based Framework for the Group Interface in Computer-Supported Collaboration," Proceedings of the 24th Hawaii International Conference on System Sciences, IEEE Computer Society Press, 1991, pp. 610-620.
  43. Dhaliwal, J.S. and I. Benbasat, "A Framework for the Comparative Evaluation of Knowledge Acquisition Techniques," Proceedings of the 4th Knowledge Acquisition for Knowledge Based Systems Workshop, Sponsored by the American Association for Artificial Intelligence, October 1989, pp. 9.1-9.23.
  44. Benbasat, I. and J.S. Dhaliwal, "The Validation of Knowledge Acquisition: Methodology and Techniques," Proceedings of the 3rd European Workshop on Knowledge Acquisition for Knowledge Based Systems, ed. by J. Boose, B. Gaines, and J.G. Ganascia, Paris, France, July 1989, pp. 60-69.
  45. Reich, B.H. and I. Benbasat, "The Use of Customer-Oriented Strategic Systems for Competitive Advantage in Canada: A Presentation of Findings," Canadian Information Processing Society, CIPS Edmonton '88 Conference Proceedings, November 15-17, 1988, Edmonton, Alberta, pp. 229-237.
  46. Benbasat, I. and J.S. Dhaliwal, "A Framework for the Validation of Knowledge Acquisition," Proceedings of the 3rd Knowledge Acquisition for Knowledge-Based Systems Workshop, Sponsored by the American Association for Artificial Intelligence, November 1988, pp. 1-1 - 1-18.
  47. Reich, B.H. and I. Benbasat, "The Use of Information Technology for Competitive Advantage in Canada: An Examination of Information Systems Linking Companies to Their Customers," ASAC Annual Conference Proceedings, Information Systems, 1988 Vol. 9, Par. 1-4, June 1988, pp. 171-181, [winner of Best Paper in MIS award].
  48. Todd, P. and I. Benbasat, "The Use of Protocol Analysis in MIS Research," ASAC Annual Conference Proceedings (Information Systems), Vol. 6, Part 4, May 1985, pp. 72-82.
  49. Benbasat, I. and A.S. Dexter, "Information Systems Skills and Professional Accountants: A Survey," CAAA Annual Conference, Halifax, N.S., May 1981, pp. 114-122.
  50. Benbasat, I. and R. Taylor, "A Critique of Cognitive Styles Theory and Research," Proceedings of First International Conference on Information Systems, December 1980, pp. 82-90.
  51. Benbasat, I. and A.S. Dexter, "Pilot Survey of Demand and Supply Conditions for Canadian Information Processing Professionals," The Canadian Academic Accounting Association, Proceedings of the Annual Conference, May 1980, pp. 145-153.
  52. Benbasat, I. and A.S. Dexter, "The Demand and Supply of Canadian Information System Professionals," CIPS/DPMA/FIQ Conference Proceedings, June 1979.
  53. Benbasat, I., A.S. Dexter, and P.S. Masulis, "The Human/Machine Interface for Problem Solving," Proceedings of the Twelfth Hawaii International Conference on Systems Sciences, Selected Papers in Management Information Systems, Vol. II, 1979, pp. 60-70.
  54. Benbasat, I. and A.S. Dexter, "Approaches to IS Analysis in Small Business," 1977 AIDS Proceedings, October 1977, p. 571.
  55. Benbasat, I. and A.S. Dexter, "A Research Approach to Comparing Aggregate Schedule Reporting vs. Data Base Inquiry Systems," Collected Papers: The Canadian Region of the American Accounting Association, Annual Conference, July 1977, pp. 1/72-1/81.

 

II. NON-REFEREED PUBLICATIONS

(a) Journals

  1. Dickson, G.W., I. Benbasat, and W.R.King, "The Management Information Systems Area: Problems, Challenges and Opportunities," Data Base, Vol. 14, No. 1, Fall 1982, pp. 7-12.

(b) Other

  1. Benbasat, I., Foreword to Human-Computer Interaction and Management Information Systems: Foundations, Volume 6, edited by P. Zhang and D. Galletta, Armonk, NY: M.E. Sharpe, 2006.
  2. Benbasat, I., "A Review of the State of the Art Research in Management Information Systems," ASAC Annual Conference Proceedings, Supplement 2, Selected Reviews in 10 Management Disciplines, June 1989, pp. 37-44.
  3. Benbasat, I. and B. Konsynski, "Introduction to Special Section on GDSS," Management Information Systems Quarterly, Vol. 12, No. 4, December 1988, pp. 588-590.
  4. Benbasat, I. and A.S. Dexter, "MS-1: Management Information Systems," Certified General Accountants Association of Canada, 1988.
  5. Benbasat, I. and A.S. Dexter, "Information and Computer Systems 325: Lesson Notes," Certified General Accountants' Association of Canada, 1988.
  6. Benbasat, I., A.S. Dexter and R. Lord, "Advanced Systems 525: Lesson Notes," Certified General Accountants' Association of Canada, 1987.
  7. Benbasat, I. and B.R. Nault, "Empirical Research in Decision Support and Expert Systems:An Examination of Research to Date and Emerging Topics," Auditor Productivity in the Year 2000, Proceedings of the 11th Arthur Young Professors' Roundtable, edited by A. Bailey, 1987, pp. 255-303.
  8. Dickson, G.W., I. Benbasat, and W.R. King, "The Management Information Systems Area: Problems, Challenges, and Opportunities,"Proceedings of the First International Conference on Information Systems, December 1980, pp. 1-8.
  9. Benbasat, I. and A.S. Dexter, "Pilot Survey of Demand and Supply Conditions for Canadian Information Processing Professionals," Discussion Paper 03/80, Joint Educational Management Projects, Ministry of Education, Science, and Technology, Province of British Columbia, March 1980.
  10. Benbasat, I. and A.S. Dexter, "Certificate Course in Administration: Introduction to Data Processing," Faculty of Commerce and Business Administration, UBC, November 1979, 94 pages.

 

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Last updated: March 26, 2008